Last updated: July 2017
Welcome to 10 www.10.me (“10 Site”) and the 10 iOS App, 10 Android App, 10 Desktop App and other software provided by 10 Digital Media Ltd (together “our sites”), where fans of all sports can access real time information, news and social interactions tailored to their interests in sport. You can access our sites through the internet and WAP services provided by certain mobile phone networks.
Our sites are operated and owned by 10 Digital Media Ltd whose registered address is 20-22 Wenlock Road, London, England, N1 7GU (“we, us or our”). We take your privacy very seriously and are committed to protecting and respecting it.
This Privacy and Cookies Policy (together with the documents referred to on it and the Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, either through our sites or email notifications, applications, buttons and widgets (the services), will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
In respect of any use of our sites, for the purposes of the UK Data Protection Act 1998 (the “Act”), the data controller is 10 Digital Media Ltd of 20-22 Wenlock Road, London, England, N1 7GU.
We will only collect and process information about you in accordance with this Privacy and Cookies Policy. By using our sites and other services, you consent to such processing.
We know how important your privacy is to you, and it's important to us that you feel safe and secure on our sites and other services. We want to make sure that you have the very best experience of our sites and other services and so we may sometimes ask you for certain information and you may send personal data to us. We may collect and process the following data about you:
Information that you provide when you fill in forms on our sites or otherwise through our services, such as your name, username, password, date of birth, address, email address, telephone number, gender and location. Some of this information, for example, your name and username, is listed publicly on our sites and services, including on your profile page and in search results. We may also ask you for information when you report a problem with our sites and/or services.
Additional information when you provide us with profile information to make public, such as a micro biography, your website, or a picture. You may provide further information to customize your account. Your account settings control whether others can find you by your email address or telephone number.
Information about you such as your name, address and contact details when you enter a competition or prize-draw we may choose to operate.
If you connect your 10 account to your account on another service in order to cross-post between our sites and that service, the other service may send us your registration or profile information on that service and other information that you authorize.
Information of your location in your posts and in your profile.
If you contact us, we may keep a record of your message, email address and contact information.
We or our agents on our behalf may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Most of the information you provide us is information you are asking us to make public. This includes not only content you post and the metadata provided with the posts, such as when you posted, but also the lists you create, the people you follow, the posts you mark as favourites that result from your use of our sites and services. Our default is almost always to make the information you provide public for as long as you do not delete it from our sites and services, but we may give you settings to make the information generally more private if you want. This can be altered in your Profile Visibility in Account Settings. Your public information is broadly and instantly disseminated. For instance, your public user profile information and public posts may be searchable by search engines. When you share information or content like photos, videos, and links via our sites, you should consider carefully the information you are making public.
We use analytics to collect and store anonymous statistical data about our users' visits to our sites and services.
We may also collect information about your computer, mobile phone (or other portable or static device used to access our sites and services) and your visit to our sites, including where available your IP address, operating system, session_id, login, screen name and browser type, for system administration and to report aggregate information to our partners and if necessary our advertisers.
We may obtain information about your general internet usage by using a cookie file and/or similar tools which are stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive to report back anonymous data to us. They help us to improve our sites and to deliver a better and more personalised service.
Our sites use the following cookies:
This web analytics and conversion service provided by Google Inc helps us to analyse how users use our sites. It counts the number of visitors and tells us things about their behaviour overall, such as typical length of stay on our sites or the average number of pages a user views and whether they have clicked on ads.
This information generated by the cookie about your use of our sites will be transmitted to and stored by Google on their servers. Google will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity and providing other services relating to website activity.
Generally, cookies may be used to enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our sites according to your individual interests and provide a more personalised experience to you.
To speed up your searches.
To recognise you when you return to our sites.
Some third party cookies are set by services that appear on our sites. They are set by the operators of that service and are not in our control. They may be set by Twitter, Facebook, Pinterest, Tumblr, Instagram and other third party services and relate to the ability of users to share content on our sites.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies, as explained below:
How to manage cookies
If you want to learn more about cookies you can do so at www.allaboutcookies.org.
The data that we collect from you may be transferred to, processed at and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will endeavour to take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy and Cookies Policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
To ensure that content from our sites is presented in the most effective manner for you and for your device.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. You may also unsubscribe by following the instructions contained within the notification or the instructions on our sites.
To help others find your account, including through third-party services and client applications, and by searching for you using your telephone number. You can control this functionality through your account settings.
If you choose to provide access to your address book when you first sign up, we can help you find other users you know. We do this by letting existing users which appear in your address book contacts know you have signed up. We will also let you know if anyone in your address book contacts is an existing user. We will only suggest people to connect with on our service; we do not make connections automatically. Whether you decide to connect will always be up to you. We will only ever use third party personal data from your address book for this specific purpose.
We may later suggest people to follow on our sites based on your imported address book contacts, which you can delete from our sites at any time.
To provide features of our sites and services, including enabling two-factor authentication allowing you to confirm your identity using your mobile phone, and to improve and customize the services, for example, with more relevant content like local sports information, trends, stories, ads, and suggestions for people to follow.
To notify you about changes to our service.
To cross-post which helps us improve our sites and service.
To fulfil our legal obligations and respond to litigation.
For our statistical or survey purposes to improve our sites and communicate our services to you.
To prevent or detect fraud or abuses of our sites and enable third parties to carry out technical, logistical or other functions on our behalf.
To send you information about our services or to market to you.
If you consent, to notify you by email or text of our products, promotions, competitions and special offers that may be of interest to you. You may use your account settings to unsubscribe from notifications from our sites.
To create non personally identifiable reports on the user interaction with our sites.
We may provide the information we collect from you to our partners. Both us and our partners may combine your information with other data with the objective of enhancing the offerings and experiences provided to you by us or our partners.
If you wish us to delete your details from our records entirely, you will need to contact us at firstname.lastname@example.org as we will need to do this manually for you. If you wish to delete your details from our partners you will need to contact them directly.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
To our third party partners who cobrand versions of our platform with us, as part of providing the full functionality and services of our sites and offering to you. In such cases we may provide them with your information to allow them to provide you with details of their services and/or products which might be of interest to you. By using our sites and other services to consent to such processing.
If you're under the age of 18 years and don't understand this Privacy and Cookies Policy please ask a parent or guardian to explain them to you. In any case you must be 13 years or over in order to use our sites and services. You should not share any personal information with us if you are a Minor (the age of Minors is determined by local laws where you reside).
Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
This Privacy and Cookies Policy applies only to information collected by us on our sites or through our services. The sites may contain links to other websites. Please be aware that we are not responsible for the privacy and cookies policies of such other websites and we would advise you to read the privacy and cookies policy of other websites that collects your personal information.
If you have any questions, comments or requests regarding this Privacy and Cookies Policy, the practices of our sites and services or your dealings with our sites and services you can contact us by emailing email@example.com.